Delivery

Delivered your way

Our own delivery team brings your order to your door in selected Sydney, Wollongong and Canberra areas. Everywhere else in Australia, we ship with a trusted courier.

Same-day in Sydney Order by 12 PM, delivered 5–11 PM tonight.
Next-day local delivery Sydney, Wollongong and Canberra, in the window you choose.
Australia-wide shipping Everywhere else, sent with a trusted courier.

Sydney Metro

Most Sydney suburbs are covered by our own delivery team. Enter your postcode in the cart to see the dates and time windows available for your address.

Next-day delivery

Order any time today and choose tomorrow, or any available day in the next week. Pick the window that suits you: 11:30 AM – 6:30 PM or 5:00 PM – 11:00 PM.

Order total	Delivery fee
$69.00 and over	Free
Under $69.00	$11.95

Same-day delivery

Complete your order, including payment, before 12:00 PM and choose Today to receive it the same evening between 5:00 PM and 11:00 PM. It may arrive a little earlier.

Choosing Today adds a $5 Same-Day Upgrade to your cart, charged once per order on top of the next-day fee:

Order total	Same-day total
$69.00 and over	$5.00
Under $69.00	$16.95

The Same-Day Upgrade stays in your cart while Today is selected. To switch to next-day delivery, simply choose another date.

Wollongong

Next-day delivery on our Wollongong service days. Order before 10:00 PM the day before; your order arrives between 11:30 AM and 8:30 PM.

Order total	Delivery fee
$89.00 and over	Free
Under $89.00	$11.95

Canberra

Next-day delivery on our Canberra service days. Order before 10:00 PM the day before; your order arrives between 11:30 AM and 10:00 PM.

Order total	Delivery fee
$129.00 and over	Free
Under $129.00	$11.95

We're adding more service days over time. The days available for your postcode are always shown in the cart.

Rest of Australia

Outside our local delivery areas, we send your order with a trusted courier. Orders are usually dispatched within 1–3 business days and arrive 2–7 business days after dispatch, depending on your location.

We currently can't deliver to some remote areas, including the Northern Territory, regional Western Australia outside the Perth metro area and parts of North Queensland. If we can't deliver to your address, no shipping option will show at checkout.

Order total	Shipping fee
$129.00 and over	Free
Under $129.00	$11.95

Receiving your order

We deliver to street addresses only. We can't deliver to PO Boxes, Locked Bags or parcel lockers.
Our drivers deliver to your doorstep or a ground-floor reception area.
When we arrive, the driver will call or text you. If we can't reach you, we'll follow your delivery instructions, such as a safe drop where permitted, and take a photo as proof of delivery.
Public holidays can change the available dates. Your cart always shows what's available.

Changes and cancellations

You can change your delivery date or cancel your order free of charge before the order cut-off. After that, please email us as soon as possible and we'll do our best to help.